45 - From Legal Briefs to Insurance Claims: A Journey of Unexpected Twists

Chris Tidball

Published on: 16/07/2025

In this episode of The Claim Hunter Podcast, host Chris Tidball talks with Alexandra Santo, Claims Consultant at Golden Bear Insurance Company, about her transition from practicing law to managing claims. Alexandra shares insights into handling complex cases across general liability, cannabis, and legal malpractice, along with reflections on career flexibility and industry trends. The discussion also explores the differences between working in a law firm and an insurance carrier, and how Golden Bear supports a wide range of small businesses.